Terms of service

Terms of Service

By accessing and using glowhavenstore.org, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

General

These terms apply to all users of the site. We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically. Continued use of the site following changes constitutes acceptance of those changes.

By using our website, you confirm that you are at least the age of majority in your state or territory, and that you have given us your consent to allow any of your minor dependents to use this site.

Products & Services

We aim to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free. We reserve the right to:

Limit the quantities of any product
Discontinue any product at any time
Refuse or cancel any order at our discretion
Correct pricing errors at any time prior to fulfillment

Pricing & Payment

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Payment must be received in full before an order is dispatched. We use secure third-party payment processors and do not store your payment details.

Orders & Fulfillment

Once an order is placed and confirmed, it enters our processing queue. We are not liable for delays caused by third-party carriers, customs, or events outside our control. Order cancellations must be requested before the order is dispatched — after dispatch, our Return & Refund Policy applies.

Intellectual Property

All content on this site — including images, text, logos, and designs — is the property of Paws & Cubs Co. and may not be reproduced, distributed, or used without written permission.

Limitation of Liability

Paws & Cubs Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the order placed.